The findings from an initial survey indicate that to excel in the global market firms need to consider supplier development strategies that focus on quality. The following outputs have been achieved:
Wiengarten, F., Humphreys, P. Cao, G., Fynes, B. and McKittrick, A. (2010), Collaborative supply chain practices and performance: exploring the key role of information quality, Supply Chain Management: An International Journal, Vol. 15, No. 6, pp. 463-473. (Emerald highly commended paper award)
•Humphreys, P., Cadden, T., Wenli, L. and McHugh, M. (2011), An investigation into supplier development activities and their Influence on performance in the Chinese electronics industry, Production Planning & Control, Vol. 22 No. 2, pp.137-156.;
•Wenli, L., Humphreys, P., Yeung, A. and Cheng, T. (2012), The impact of supplier development on buyer competitive advantage: a path analytic model, International Journal of Production Economics, Vol. 135, No. 1, pp. 353-366;
•Yang Y, Humphreys P, McIvor R, Yang B. E-business service in the UK telecommunication industry. In: 18th International Annual EurOMA Conference. 2011, Cambridge University, UK.
The aggregated results show that ISO 9000 is more critical in less technology-intensive firms, and particularly strong for early adopters. This provides support for the context-dependent proposition. We conclude that it is crucial for managers to assess to what extent ISO 9000 would benefit firm performance. The following outputs are under review:
•Lo, C., Wiengarten, F., Humphreys, P., Yeung, A. and Cheng, T., The impact of contextual factors on the performance of ISO 9000 adopting firms, Journal of Operations Management;
•Wiengarten, F. and Humphreys, P., Taking an innovative approach to quality practices, International Journal of Production Research;
•Wiengarten, F. and Humphreys, P., Contextual factors and the success of quality management: Taking a global perspective on operations strategy, Decision Sciences.